Privacy Policy

G & G Energy (DBA - SunPower REVO)

Effective Date: January 1, 2026

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IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

SunPower REVO (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

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1. Information We Collect

We collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Physical address

• Payment information when you make a purchase or request a quote

• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

• IP address

• Browser type

• Device information

• Website usage patterns and analytics

• Cookies and similar technologies

Customer Communication

• Records of inquiries and service requests

• Appointment details and preferences

• Service history and feedback

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2. How We Use Your Information

We use collected data for:

• Providing and improving our services

• Processing transactions and requests

• Communicating with you about your inquiries, appointments, and requested information

• Enhancing website functionality and user experience

• Ensuring security and fraud prevention

• Maintaining records of your communication preferences and consent

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3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent

• You will only receive messages if you have explicitly opted in

• We maintain timestamped records of all opt-in actions

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

• You may cancel SMS notifications at any time by replying “STOP”

• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

• All opt-out requests are processed within 24 hours

Message Frequency & Content

• Message frequency varies based on your interaction with our business

• Messages will be directly related to the services or information you requested

• We do not send promotional content without appropriate consent

Help & Support

• Reply “HELP” for assistance

• You may also contact us at [email protected]

• Customer support is available during normal business hours

Carrier Information

• Message and data rates may apply

• Carriers are not liable for delayed or undelivered messages

• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service and SMS delivery providers) is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

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4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers

• Third-party vendors who assist in our operations (e.g., appointment scheduling, communications platforms)

• SMS aggregators and messaging providers solely for delivering messages you have consented to receive

All service providers are contractually obligated to maintain confidentiality and security.

Legal Compliance

• If required by law or legal process

• To protect our rights or respond to lawful requests

Business Transfers

• In the event of a merger, acquisition, or sale of assets

In all cases, text messaging originator opt-in data and consent records are excluded from transfer, except to messaging service providers necessary to deliver SMS communications.

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5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

• Encryption of sensitive data in transit and at rest

• Secure access controls

• Regular security reviews

• Employee training on data protection

• Incident response and breach notification procedures

No method of transmission is 100% secure; however, we strive to protect your information using commercially acceptable practices.

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6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic and usage

• Remember user preferences

• Improve website functionality

• Measure service effectiveness

You may control cookies through your browser settings. Disabling cookies may affect site functionality.

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7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information

• Opt out of marketing emails using unsubscribe links

• Opt out of SMS messages by replying “STOP”

• Request details about how your data is processed

• Withdraw consent for future communications

To exercise these rights, contact us using the information below.

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8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. This policy applies only to information collected by SunPower REVO.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the updated effective date.

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